Covid19 Support

Appointments:

We are currently running a triage service only. If you wish to seek advice from a doctor please contact the practice at either 8am or 2pm for a telephone/video consultation. Please ensure you keep your phone on you at all times. Due to the current demand the doctor will not be able to call you back if you miss their call. You will be instructed to make another appointment.

If the doctor decides you need to be seen face to face then you will be invited to attend the practice with clear instructions.

Please do not attend the practice unless requested to do so.

Please note we are extremely busy and most appointments are taken up within 5-10mins. 

Prescriptions:

You can call the practice on 0115 939 5555 to order your repeat prescription over the telephone.

Due to the current demand you may find it much easier and quicker to download the NHS App to order your prescription or use the Prescription Ordering Form by clicking on the Green Tile.

You prescription will be signed by the doctor within 2 working days. It will be sent electronically to your nominated pharmacy. If you do not have a nominated pharmacy you can go to any pharmacy with your NHS number and they will be able to pull your prescription from the NHS Database.

Please do not attend the practice unless requested to do so.

Covid19 Advice:

• Face Mask Advise for Shopping 
• Stapleford Support Pack 
• Advice for Patients & Healthcare Staff
• Advice for everyone
• Advice for people at high risk
• Symptoms and what to do
• Self-isolation if you or someone you live with has symptoms
• Getting an isolation note
• Support as a clinically extremely vulnerable person
• Access to Dentistry Services